At Pakistani Clothes, we strive to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
Returns Eligibility
We accept returns under the following conditions:
- Items must be unused, unwashed, and in their original packaging with tags attached.
- Returns must be requested within 7 days of receiving your order.
- Customized or made-to-order outfits cannot be returned or exchanged.
- Sale items and discounted products are final sale and non-refundable.
Return Process
To initiate a return:
- Email us at [contact@pakistaniclothes.co.uk] with your order number and reason for return.
- We will review your request and provide return instructions.
- Ship the item back to us at your own expense. We recommend using a trackable shipping service.
- Once received and inspected, we will process your return.
Refunds
- Approved refunds will be processed within 5-7 business days to your original payment method.
- Shipping fees are non-refundable.
- If your return does not meet our criteria, we reserve the right to decline the refund.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us immediately.
Order Cancellations
- Orders can only be canceled within 24 hours of purchase.
- Once processed, orders cannot be canceled or modified.
Contact Us
For any questions regarding returns or refunds, please contact us:
📧 Email: contact@pakistaniclothes.co.uk
📍 Address: Plashet Road, E13 0RA, London, United Kingdom